TLK Group, LLC (“TLK”) is a premier, call center services provider equipped with state-of-the-art Inbound and Outbound switch and dialing technology. Originally founded by executives of a Fortune 500 company, TLK has grown into a sales and customer service powerhouse, handling millions of calls annually.
Our methodology is simple; to partner with our clients. We provide results, pinpoint data and detailed program feedback so that our clients receive the highest level of performance possible. We also provide unparalleled program insights and call results that allow our clients to gain valuable marketing information and we consistently achieve #1 vendor performance status.
TLK maintains a professional workforce. Our agents receive extensive initial and ongoing program training and support. Our management team is dedicated to achieving our client’s goals and our robust technology all work in tandem to maximize results.
TLK has gained recognition by implementing an intense focus on quality and data reliability. TLK is the recipient of numerous awards for Call Quality and Data Integrity and we recently were awarded a seal of approval from ATA/PACE for Call Center Services and Regulatory Compliance after successfully completing an extensive audit process.
Contact us for more information and to see how we can work together to achieve your goals.
"TLK is a strategic telesales partner with Comcast. The TLK team’s overall experience, responsiveness and flexibility shows an understanding of our business as they proactively help us towards our sales goals"
Dave Tarone Senior Director, Telesales Comcast